E-commerce Product Manager, Sub-Saharan Africa Product

Amazon South Africa is building its Retail Operations and Initiatives function and is hiring an E-commerce Product Manager in Cape Town. The team owns the full product pipeline, from a product being listed to it being buyable, priced, discoverable and delivered. This role finds and fixes the process defects and system gaps that stop products reaching customers.

Key responsibilities:

– Lead cross-functional initiatives across vendor experience, supply chain and selection health with vendor managers, in-stock, retail business services and technology teams.

– Use data analysis and process mapping to find root causes of operational defects, and build scalable fixes for systemic gaps.

– Define KPIs and governance mechanisms such as intake processes, triage cadences and escalation paths.

– Write standard operating procedures and turn manual processes into repeatable, automated workflows.

– Prepare and lead business reviews with prioritised recommendations for senior leadership.

Basic qualifications:

– 3+ years of technical product or programme management experience.

– Experience owning roadmap strategy and definition.

– Strong data skills (Excel, Power BI, SQL, Python or Tableau) used to drive measurable business impact.

– Experience in e-commerce, retail, advertising or logistics.

Preferred:

– Experience building operational frameworks from scratch in a greenfield or emerging market.

– Advanced automation skills (Python, VBA).

This is a small, high-ownership team. Closing date: not specified.