Disaster Response Coordinator (Global Crisis Management)

Airbnb is hiring a remote Disaster Response Coordinator in South Africa for its Global Crisis Management team. The team coordinates a fast, company-wide response when a significant incident affects, or threatens to affect, Airbnb’s hosts, guests or the company. The posting shows a pay range of R380,000–R445,000 a year.

Key responsibilities:

– Review global incident notifications and decide on a response strategy based on severity and business impact.

– Proactively research and monitor threats and events worldwide that could affect Airbnb stakeholders.

– Draft and coordinate preparedness and response messaging for internal and external audiences, using internal tools.

– Make time-sensitive decisions that weigh the trade-offs of different options.

– Coordinate disaster response with cross-functional teams, and share clear situation reports with stakeholders.

– Contribute to product and process improvements with the operations manager.

Requirements:

– 3+ years’ experience in global disaster response, threat monitoring and assessment, intelligence analysis or a related field.

– Experience monitoring, assessing and responding to global threats, disasters and crises.

– Excellent written and verbal communication, and strong attention to detail.

– Current knowledge of geopolitics and natural disaster activity across regions.

– Dependability, the ability to work at pace, and availability for occasional travel.

Schedule: Tuesday to Saturday, 8am–5pm GMT/BST, which may include public holidays and occasional unplanned hours. Closing date: not stated on the posting.